Partnership for Operational Excellence & Cost Efficiency
ExdionPOD is the easiest and most reliable product we reviewed. Furthermore, it’s ability to check a renewal policy against expiring when the carrier doesn’t change has been a game changer for us. The platform’s ability to pick a task that most CSRs would avoid as a pain point and simplifying it has only made our CSRs more motivated to focus on customer experience.
We have been able to save over 50% in costs and time over our previous processes upon adopting ExdionPOD
Dana Beals
Asst.Vice President,
Director of Enterprise Operations
Key Highlights
- Saved 50% in costs & time spent on Policy checking
- CSRs freed from repetitive manual policy checking
- Eliminated E&O errors
- No Temp hiring